At Converse Telecom our key ethos is to provide a level of service and support that is unparalleled within the industry. We are strong believers in providing ‘good, old fashioned customer service’ to provide a highly efficient, flexible and professional service.
The key factors to the optimum levels of service and support that we offer are as follows:
- All calls answered by our professional support team within 3 rings
- Highly trained internal support staff allow us to diagnose and often solve issues over the phone
- A dedicated account manager for each client
- Bespoke support contracts to meet your company’s requirements
- Ability to cater for clients' requirements at short notice if required
We fully appreciate that communication for your business is of utmost importance, therefore, whether we are tasked to provide additional equipment within a certain timeframe, or to resolve an issue that has arisen, you can be sure that the team at Converse will exceed your expectations.